Terms and Conditions
GENERAL
balloonshoes.gr is the official online store for the sale of products through the internet created by the company under the name " MARIA TROMBOUKI " based in Elefsina, < span> Pangalou and Asklipiou 1 , PC 19200, tel. 2105560965, Tax Identification Number: 043827654 , Tax Office: Elefsinas , No. ΓΕΜΗ 149819609000 .
The operation of the eshop is governed by these special terms as well as the general terms of use of www. balloonshoes.gr . In case of conflict the more specific terms prevail over the general terms. balloonshoes.gr reserves the right at any time and without notice to revise, modify or remove these Terms unilaterally, in its sole discretion, of course updating this text for any changes or additions.
Users / visitors are asked to read carefully and comply with the eshop terms of use. BALLOON SHOES considers that the users / visitors before visiting the eshop have been aware of these terms, as they apply each time and have accepted them unconditionally. Use of the eshop implies unconditional acceptance of the Terms, if a user / visitor does not agree in part or in whole with these terms should not use the eshop. In any case, before the completion of an order, the acceptance of the terms must have preceded otherwise there is no possibility of sending the order.
The use of the eshop can be done by any natural person who is capable of legal action and has reached the age of 18.
Each user / visitor is solely responsible for the information he / she states, which must be true and accurate. The BALLOON SHOES can cancel the registration of this user in case they find that the real information has not been declared.
ORDER PROCEDURE
Each user / visitor selects the products they are interested in from all the products available through the online store of BALLOON SHOES . The choice of products in each case is a decision of each user / visitor. Sending any proof of receipt of the order in no way constitutes acceptance of the order, which in any case depends on availability and stocks.
When selecting the products, the estimated total value of each product will be displayed depending on the desired quantity as well as the total of the selected products.
When selecting products there is no minimum size per item, either in terms of weight, quantity or value, but in certain product categories the company may have set a maximum possible volume per item, which will be notified to users through the eshop.
In case any of the ordered products are not available on the day of the online order, the company will inform the customer, who should decide whether to replace them with other corresponding products or partial execution of his order or his withdrawal as mentioned below. BALLOON SHOES assumes no liability to the customer for non-acceptance and non-execution of all or part of the order. In any case, the user must accept the order as it is finally configured based on availability.
BALLOON SHOES is not responsible for non-delivery of the order in case no real address has been declared or in the absence of a building or the person designated as the recipient. of the order is non-existent at this address.
After completing the order, the user will receive in the e-mail that he has stated an informative message with the details of his order and the payment method he has chosen.
Upon receipt of the order, the user / customer must check if they are all the items he has ordered. In case any of the items delivered to him have not been ordered by him then he must immediately inform the company and request the return of the specific items. The products will be received by BALLOON SHOES .
RETURNS & amp; CHANGES
1. The Customer has the right to cancel the order, ie to cancel the purchase transaction before receiving the purchased products. In this case, the Customer sends a cancellation statement to info@balloonshoes.gr > . balloonshoes.gr (purchased) product / (purchased) products have not been delivered to the courier company for delivery to the Customer. If they have already been given to the courier company, then the cancellation will be considered as a return of the products under the following conditions.
2. If the Customer is not satisfied with the purchase made, he has the right to request the change of the purchased product. In this case, the Customer can send an e-mail to > balloon > to the above mentioned email address, info@balloonshoes.gr , requesting change the product to another product of your choice.
3. If the new product has a higher price than the returned product, then the Customer will be notified electronically, by e-mail, to proceed with a new payment process (for the payment of the difference). The e-mail will contain a link to the payment website of this website, through which the Customer will enter all the necessary payment details in accordance with the terms below. If the new product has a lower price than the returned product then balloonshoes.gr to the Customer the difference according to what is listed below.
4. If the Customer is not satisfied with the purchase made, he further has the right to return the product he will buy and request a refund of the price paid. as provided by Greek legislation for consumer protection (right of withdrawal from a sale). In this case, the Customer sends via e-mail message / e-mail to > balloon > at the email address above info@balloonshoes.gr , requesting the return of the product in return for a refund of the price paid.
5. Any request for change or return of product must be sent within 15 full days of receipt of the product. Requests for change or return of products after the period of 15 full days are accepted only in case of defective products according to Greek law, based on the provisions applicable to sales contracts.
6. Both the right to change and the right to return the product (right of withdrawal from sale) apply to the entire product purchased and can not be exercised on only part of the product (e.g. on product accessories).
7. The return or exchange of a product will not be accepted if it is proven that the product has been used and will be returned at the customer's expense. Products must be returned (for a refund or change) in their original condition, complete and intact and with their original packaging (including all accessories, manuals, etc.). They must not be worn, altered or washed and the labels must remain on the product.
8. Shipping of products to be returned or exchanged within Greece is free of charge only through the same courier company with which the product was sent for the first time. In case of sending the product for return or for exchange with another courier company, the customer will be charged the shipping costs. The Customer sends via e-mail message / e-mail to balloonshsp.gr info@balloonshoes.gr requesting the return or change of the product.
The cost of shipping the products to be returned or exchanged outside Greece is borne by the customer.
9 . In the case of products for which the change is requested, the Customer will not be charged the cost for the second receipt of the new product acquired after the change.
10. In case of non-fulfillment of some of the above conditions, the is entitled either (a) to consider that the right to change or return has not been validly exercised, and therefore not to accept the return, or change of the product, or (b) (especially in the case of products which are not returned intact, worn or used) to accept the change or return and at the same time to claim compensation from the Customer at the value of the defects of the returned product.
11. Just balloonshoes.g > receive a request for a refund or product change and if the above conditions are met, will credit the Customer's credit card with the relevant amount. It usually takes 7 business days to process the request and complete the credit registration. The Customer will be notified as soon as the return / change request has been fully processed. In the case provided above that balloonshoes.gr has the right to offset the relevant amount of the claimed compensation with the price to be returned.
LIMITATION OF LIABILITY
Balloonshoes.gr is not responsible for side effects and damages from the use of ordered products due to incorrect choice of products by the user, careless or incorrect use of the products, or the fault of the manufacturer , such as fault during construction, incomplete information or instructions accompanying the products, quality of construction, safety of materials and actual defects. Our liability in the event of a defective product is limited to the obligation to replace it, provided that the product return conditions are met.
balloonshoes.gr is not responsible for product availability shortages due to force majeure, weather, fire, supplier strikes, illegal third party behavior and in general reasons not to be attributed to the fault of balloonshoes.gr.
balloonshoes.gr is not responsible for any temporary or permanent inability to provide its services and for delays in the acceptance and execution of orders and delivery of ordered products due to reasons not attributable to fault such as reasons of force majeure, extreme weather events, natural disasters, emergencies, strikes, fires, malfunctions of cooperating courier companies, accidental deterioration or destruction of products before delivery to the user and after delivery for interference or illegal interference third-party malfunction of the Internet Payment Processing Provider (Bank) or Host Provider or Internet Service Provider (ISP) or Access Provider or user terminal equipment, incorrect data provision on behalf of the user and generally for any incident that prevents smooth fulfillment of its contractual obligations. The Company's liability is limited to its obligations under the contract with the consumer and will make every effort to meet them, within a reasonable period of time.
Balloonshoes.gr is not responsible for the poor condition of the delivered products as long as it is not due to improper storage of the products by balloonshoes.gr < / strong> and if all the precautionary measures had to be taken by balloonshoes.gr .
This online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website "exactly as they are", without any warranty expressed or implied in any way. Also, balloonshoes.gr does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users / visitors . Any direct, consequential, incidental, indirect or consequential damages arising from access to, or use of this website, are not the responsibility of balloonshoes.gr , its executives, employees or associates. < / span>
balloonshoes.gr in no case is responsible for any claims of legal (civil and / or criminal nature), nor for any damage (positive, specific, or deductive which, indicatively and not restrictively, divisively and / or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.), which arises for users / visitors of this website, or for third parties, due to relates to the operation or not and / or use of the website and / or inability to provide services and / or information available through it and / or any unauthorized interference by third parties with products and / or services and / or information available through it. Also, balloonshoes.gr bears absolutely no responsibility for damage or harm, or infection by cyber viruses and / or other malicious programs, on the computer or other electronic medium used by a user / visitor to access this website, nor is it liable for damage related to inability to execute, error, omission, interruption, defect, delay or transmission or system line drop, etc.
FINAL TERMS
All contents of the eshop, including images, graphics, photographs, drawings, texts, services and products of BALLOON SHOES are the intellectual property of the company and are protected in accordance with its provisions Greek and European law. It is forbidden to copy, distribute, transfer, process the content of this in order to directly or indirectly mislead the consumer public and / or to tarnish the reputation of the company.
Names, images, logos and insignia representing third party products or services are the exclusive trademarks of third parties protected by applicable law. Their appearance in the eshop can in no way be construed as a transfer or assignment of a license or right to use them.
Under no circumstances should any user provide their personal information even if they receive an e-mail which appears to come from BALLOON SHOES and which is requested his details and the password he has chosen and you have never shared with BALLOON SHOES . In these cases it is most likely a fraud in order for third parties to obtain your information and personal data. In case you receive such a message you should contact the company immediately.
The company maintains a file with the data of the users / customers of the online store. These data have been declared by the persons themselves voluntarily and are intended to support, promote and execute the transaction. Recipients of this data may be third parties natural or legal persons solely for the advertising of products and / or services of BALLOON SHOES or for conducting market research on behalf of the company, who will act in her name and on her behalf. Every user of the online store of BALLOON SHOES reserves the right to be informed or to object to the further processing of his data based on the terms of articles 11-13 of Law 2472/1997 as in force. ATTENTION BALLOON SHOES does not bear any responsibility towards the user in case the user himself declares his personal data to a third natural or legal person through a hyperlink to the third party website through the online store. </ span>
These terms are governed by applicable Greek and Community Legislation. The Courts of Athens are competent for each issue related to the present.
